Terms of service

Welcome to Biotech Care LLC. These Terms of Service ("Terms") govern your use of our website www.biotechcarellc.com and your purchase of our products, including toe separators, silicone heel protectors, metatarsal pads, and other foot care items. By accessing our website or making a purchase, you agree to comply with and be bound by these Terms.

1. General Conditions

  • Biotech Care LLC reserves the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, or exploit any portion of our products, services, or website content without express written permission.

  • We may update, modify, or replace these Terms at any time, and it is your responsibility to check this page for updates.

2. Products & Availability

  • All products listed are subject to availability.

  • We reserve the right to discontinue or modify any product without prior notice.

  • Product descriptions, pricing, and images are provided for informational purposes. While we strive for accuracy, errors may occur, and Biotech Care LLC shall not be liable for such errors.

3. Orders & Payment

  • By placing an order, you agree to provide accurate, complete, and current information.

  • All payments must be made through approved payment methods listed on our website.

  • Biotech Care LLC reserves the right to cancel or refuse any order if fraud, unauthorized transactions, or supply issues are suspected.

4. Shipping & Delivery

  • All orders are processed and shipped within 12 hours from our US Amazon warehouse (except weekends and holidays).

  • Delivery times may vary based on your location and chosen shipping method.

  • Biotech Care LLC is not responsible for delays caused by carriers, customs, or circumstances beyond our control.

5. Returns & Refunds

  • Returns and refunds are governed by our Return & Refund Policy, available here.

  • Only unused and eligible items may be returned. Customers are responsible for return shipping costs unless the return is due to our error.

6. Limitation of Liability

  • Biotech Care LLC is not responsible for any misuse or improper application of our products.

  • Our products are designed for general wellness and foot comfort; they are not a substitute for medical treatment.

  • To the maximum extent permitted by law, Biotech Care LLC shall not be liable for indirect, incidental, or consequential damages.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United States. Any disputes arising shall be subject to the jurisdiction of competent courts in the United States.

8. Contact Information

If you have any questions about these Terms, please contact us:
📧 Email: biotechcares@gmail.com
🌐 Website: www.biotechcarellc.com