Shipping policy
At Biotech Care LLC, we are committed to delivering your orders quickly, securely, and efficiently. Below are the details of our shipping process and policies.
1. Order Processing
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All orders are processed and shipped within 12 hours of purchase (excluding weekends and public holidays).
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Once your order is shipped, you will receive a confirmation email with tracking details.
2. Shipping Locations
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We currently ship to all states within the United States.
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International shipping may be available on select products. Please contact us at Care@biotechcarellc.com for details.
3. Shipping Methods & Delivery Time
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Orders are fulfilled from our US Amazon warehouse for faster delivery.
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Standard shipping typically takes 3–5 business days.
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Expedited shipping options may be available at checkout.
4. Shipping Costs
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Shipping costs are calculated at checkout based on your delivery address and selected shipping method.
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Free shipping may be available on qualifying orders or promotions.
5. Delays & Responsibility
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While we strive for on-time delivery, Biotech Care LLC is not responsible for delays caused by carriers, weather conditions, customs, or unforeseen circumstances.
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Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.
6. Tracking Your Order
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Once your order has shipped, you will receive a tracking number via email.
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You can track your package directly on the carrier’s website.
7. Lost or Damaged Packages
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If your package is lost or arrives damaged, please contact us within 7 days of delivery at Care@biotechcarellc.com.
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We will work with the carrier to resolve the issue and provide a replacement or refund as applicable.
8. Contact Us
If you have any questions about our Shipping Policy, please reach out:
📧 Email: biotechcares@gmail.com
🌐 Website: www.biotechcarellc.com